1. Non-Refundable Products: All digital products sold by Duchess HQ™ are non-refundable. This includes, but is not limited to, software downloads, digital subscriptions, and other electronically delivered products.

2. Non-Exchangeable Products: Digital products are also non-exchangeable. Once the purchase is completed and the product has been delivered, it cannot be exchanged for another product.

3. Contact Information: For any questions or concerns regarding your purchase, or if you believe you have received a defective product, please contact our customer support team at support@duchesshq.com

4. Acceptance of Policy: By purchasing a digital product from Duchess HQ™, you agree to this refund policy in full. We appreciate your understanding and thank you for choosing Duchess HQ™.